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[Registration]
Click on the [Sign up] link. By completing the membership subscription forms and agreeing to the privacy policy, the customer can immediately benefit from according services offered to members.
Members will not be required to re-enter their shipping or billing addresses every time they place an order and be eligible to participate in group purchase, auction and other discount events.
[Ordering]
Order is processed as below :
*Single item order
Step 1: Search for products, select options and click on the “Buy now” button.
Step 2: Make sure you have selected right options, enter your billing and shipping addresses and select a payment method.
Step 3: Proceed with payment and complete the order procedure.
*Multiple item order
Step 1: Search for products, select options and click on the “Add to cart” button.
Step 2: Proceed with shopping and add other products to your shopping cart.
Step 3: Make sure you have selected right options, enter your billing and shipping addresses and select a payment method. (Members are not required to re-enter their shipping information)
Step 4: Proceed with payment and complete the order procedure.
*Please provide precise order information and shipping address for faster and precise shipping.
In case of placing non-member orders, please make a note of your order number and confirmation number(when paying by credit card). For members, there is no need for making memos as these numbers will be recorded into your account automatically.
Track order
Sign into the shopping mall website and click on “Track order” link in order to view your order history.|
*Click on the order number for detailed order information and shipping status.
Shopping cart
Sign into the shopping mall website and click on “Cart” link in order to view list of items added to your shopping cart
[Payment]
1. Payment via PayPal account : PayPal verified account is required.
2. Payment by credit or debit card via PayPal(Visa, Master, JCB, Amex etc.) : PayPal account is NOT required.
3. Payment by credit card(Visa, Master, JCB, Amex etc.) :3D verified credit cards only are eligible for payment by credit card.
4. Payment by bank transfer without bank account
For payment by bank transfer without bank account, the customer may pay by internet banking or telephone banking. The customer may also make payment at local banks. The name of the depositor is required to match the name registered as the depositor when placing the order. Payment shall be made within 7 days from placing the order. The order will be automatically cancelled otherwise.
[About credit]
Store credits occurring from orders are to be available in 20 days from the date of receipt. For these 20 days the store credits are classified as Pending. Pending store credits are credits from incomplete orders in case there are order cancellations or returns.
Valid store credits(total credits - used credits - pending credits) are eligible for immediate use.
Condition of credit use
The customer may pay by store credit when the store credit balance within the account is $ 0 credits or more. The maximum credit the customer can use per purchase is of the total purchase amount.
Condition of credit lapse
Store credits that occurred from cancelled or returned order are to lapse. In case of account closing, the store credits within the account are to lapse. Store credits are to lapse in case that no credits occurred for three years or longer.
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